The appointed administrators manage the user IDs, and there is no restriction to the number of users. Individual users can, if desired, have settings that restrict their view to only that of their own customers’ data. Flexible user rights play an important role when we are dealing with companies’ most important data that requires careful data protection.

The valid contact details and register entries for each customer are retrieved from there. The service includes information on whether companies are in the preliminary tax register as well as information on potential restructuring or bankruptcies. This information is updated automatically, which significantly reduces the manual work stages of establishing and monitoring customer relationships.

You can also retrieve other documents from the service, such as Trade Register extracts, financial statements, credit ratings and payment defaults.

However, many continue to handle customer identification using a cumbersome process that involves paper forms and passport copies, which means that data protection is also weak. DOKS offers an easy way to identify customers through strong electronic identification, thus also ensuring the data security and data protection of the process. The service seamlessly manages the collection of the beneficial owner information, PEP information as well as the source of funds report. As a result, customer accounts are easier to set up, and the information is appropriately collected and stored.

DOKS includes tools for creating a risk assessment rating and maintaining it.

This review must be done at the start of a new customer relationship and regularly throughout it. Doing this manually is very cumbersome, and thus, the requirement is often neglected. DOKS automatically and regularly monitors different sanctions lists and warns if information on a customer is found on any of them. In addition to the national list, DOKS also monitors the most important international lists.

Monitoring provides important and up-to-date information on the customer’s situation and any changes to their status. This information includes the appointment of a new CEO or board, changes to payment default information and credit rating as well as new financial statements. The regular monitoring of customers is part of the requirements of the Act on Preventing Money Laundering. Up-to-date information about customers is also an important part of business operations and risk management.

DOKS offers an electronic signature function which can be used to include commission agreements and powers of attorney within the same system as other customer management. This facilitates the process of setting up customer accounts, reduces the number of systems in use and brings cost savings.

This fact is often neglected in companies. DOKS includes a safe communication channel and offers a communication method that meets the requirements of data protection legislation. The recipient of the email can also respond to the secure email in a protected manner, which makes communication simpler.

DOKS takes care of this requirement so that the information is stored in a protected electronic archive cabinet and removed from there automatically and appropriately once the archiving requirement comes to an end.